First, you must identify yourself to start the password recovery process. You can use your NIF or Passport, your personal email address or your PC code (e.g. PC123456):
Choose one of the following communication methods to start the password recovery process:
You have got hints for your password that could help you to remember it
An email has been sent to the your personal email account. If in a few minutes you have not recieve it, please check your spam directory.
An identification code has been send. It will allow you to reset your password. When received, enter it in the next step. In case of not receiving it, please contact your IT Service Center.
To reset your password and generate a random one-time password, please enter the identification code that you should have received in your alternative email:
